Experienced IT Support Specialist

Interstates

At Interstates, the most impressive thing we’ve built is our team. We are currently seeking an experienced IT Support Specialist to join our Information Technology Team for our Sioux Center, IA office. Interstates seeks ambitious, innovative individuals with the ability to build and maintain relationships with our team and external customers in order to truly understand needs and deliver the best results. Interstates. Let’s Build.

Desired Qualifications:
  • Bachelor /Associates Degree in Computer Science or related field
  • 3-5 years of experience OR equivalent combination of education and experience
  • Experience with Microsoft Active Directory and Microsoft Office
  • Experience with VMware Virtualization solutions a plus
  • Basic understanding of cyber security
  • Working knowledge and understanding of TCP/IP network environment
  • Excellent communication and written skills
  • Proactive and positive work ethic with great customer skills


Duties:
  • Providing technical assistance to end-users
  • Clearly communicating how to best to resolve issues
  • Researching, troubleshooting, and resolving technical issues with hardware including laptops, printers, servers, and network equipment
  • Installing, configuring, and troubleshooting software applications and services on Microsoft operating systems
  • Using HelpDesk application to prioritize work
  • Deploying laptops and iPads in the office and field
  • Owning project initiatives
  • Other duties as assigned

Location: Sioux Center

Open: Wednesday September 2nd

Close: Thursday October 1st 2020




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